Effective Date: [Insert Date]
At Silk Road Next, we respect and protect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with international data protection standards.
1. Information We Collect
We collect different types of personal and non-personal information in order to provide and improve our services.
Personal Information:
•Full name
•Phone number
•Email address
•Shipping and billing address
•Payment details (processed securely via third-party gateways)
Technical Information:
•IP address
•Device type and browser
•Browsing behavior and session data
•Location data (if allowed)
2. How We Use Your Information
We use the information we collect for the following purposes:
•To process and fulfill orders, including shipping and billing
• To provide customer support
•To improve our website, products, and user experience
•To send transactional notifications (order confirmations, shipping updates)
•To communicate marketing offers and promotions (only if you opt-in)
•To comply with legal requirements and resolve disputes
3. Sharing of Your Information
We do not sell or rent your personal information to third parties.
We may share your information only under the following circumstances:
•With trusted service providers (e.g., payment gateways, logistics partners) necessary to fulfill your order
• With regulatory or law enforcement authorities if required by applicable laws
•In the event of a business merger or acquisition, with the new entity continuing to uphold this Privacy Policy
All third parties are bound to maintain confidentiality and use your data solely for the intended purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
•Enhance user experience
•Remember your preferences and login information
•Analyze website traffic and performance
•Deliver personalized product recommendations
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain functionalities of the website.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.
If you close your account or request data deletion, we will remove your data unless legally obligated to retain it.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
• Right to access your data
•Right to correct inaccurate or incomplete data
•Right to delete your personal data
•Right to object to data processing for marketing purposes
•Right to withdraw consent at any time (for optional uses)
To exercise any of these rights, contact us at privacy@silkroadnext.com
7. Data Security
We implement robust physical, technical, and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Our website uses SSL encryption, and all payments are processed via secure PCI-compliant gateways.
8. International Users
Our services are offered to users in multiple countries, and your information may be stored and processed in countries outside your own. We take steps to ensure data protection regardless of location, in compliance with local laws such as the GDPR.
9. Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect or store personal information from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.
10. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to make a data request:
📧 Email: privacy@silkroadnext.com
📞 WhatsApp: +XXX XXX XXXX
